Auschwitz tours

A place that should be visited at least once in a lifetime. The guide was very knowledgeable and gave a detailed account of what was seen in the death camps. It remains a strong image in the mind and heart

Except for the fact that we had booked the tour leaving at 10 a.m. and the time was changed to 5:40 a.m.😓in the end it turned out better than expected because we finished by lunch and had half a day left.The tour is nice with the guide but a bit quick.Margherita was wonderful, very thorough and kind, she gave us useful advice about staying in Krakow as well.

This is a sensitive camp. The guide was very professional. He explained everything very clearly. The meeting point and all the information was presented very clearly.

We were a small group of French people, with an exceptional guide by the name of Anita. The tour was, however, quite demanding.

Visiting Auschwitz-Birkenau is a deeply moving and sobering experience. It’s not a “beautiful” place in the conventional sense—nor should it be. It is a place that confronts us with the darkest chapters of human history, and reminds us of the unimaginable suffering endured by millions. Our tour was exceptionally well guided by Magdalena m. Her knowledge, sensitivity, and respectful tone were outstanding throughout the visit. She managed to convey historical facts with clarity while also capturing the emotional weight and human stories behind them. Magdalena struck the perfect balance between education and empathy—never overstepping the line into dramatization, but also never letting the gravity of the place fade. This is not a tour you “enjoy” in the traditional sense. It is a tour you carry with you. Thanks to Magdalena, we left not only informed, but emotionally connected to what we had witnessed. Her guidance made all the difference.

The tour itself was great, you can't complain. Anyone who wants to take a look should definitely book a tour to get a lot of peripheral information. It is highly recommended - we found it very interesting and heartbreaking at the same time. I just thought it was a shame that our tour was brought forward to 07:45 instead of 11:30 as booked. It was just decided and we had no other option such as choosing another day or a refund.

I loved that we were picked up and dropped off at our hotel- the drive was nice and the van was comfy- it was an enjoyable moving experience- our tour guide was very good and he shared a lot of information- glad we booked it

The only downside was that the explanations were a little too quick, and we had the feeling that our visit had been a little rushed, which was a pity... However, we have no regrets about having taken this tour, a place to visit at least once in your life to remember the atrocities that took place there!

The arrangements they made because our visit had to be postponed to the next day due to the "march of the living" that took place on April 24. Special thanks to our guide, Miss Susan, excellent character, very good disposition, attentive and very clear in her indications.

Very informative tour, the whole experience was brilliant. Hotel pick up and drop off, key information sent through the day before the tour. Very friendly driver, highly recommend!

A humbling experience that was very thought provoking. The guide was excellant at conveying the life experienced as well as the horrors inflicted on the people in the camps.

Excellent organization down to the last detail, very nice driver. At Auschwitz audio-guided tour, then shuttle transfer to Birkenau. All very touching--recommended

Everything! The tour guide was amazing she shown and told us so so much! Such a sad heart breaking experience but such an eye opener

Every perdon should visit Auschwitz at least once in their lives. This was my 4th. While you could never say it was enjoyable, it is an amazing experience. I thought mybprevious experiences were better, I felt my latest trip was very stream lined. Previous visits were more rugged and got a better experience of the camps. Having said that, I understand why it has changed, because of the large numbers of visitors. But I still preferred my previous visits. I would still recommend that people visit these 2 camps.

The organization was very good. The German-speaking guide was really great. What wasn't good at all was the lunch package that we booked afterwards!!!

Punctuality of information and service, preparation and storytelling skills of the guide. Bus transfer made in total safety.

It was insightful. No problem with bus or driver. Surely the guide speaks better english, than if speak Polish, except she kept confusing me every time she said pre-ZONErs. I couldn't figure out who this group of people were until I was farther away and barely heard her. Much to my surprise, she was actually saying PRIZoners.

A superb excursion, a very nice driver, a top guide, and a great group of French people. If you want to visit Auschwitz Birkenau, I highly recommend taking the tour here. We would have liked even more time on site. Thanks for everything, the price is very reasonable for what's on offer.

The bus driver was extremely friendly, helpful and funny. The bus arrived at the pick-up point on time and was clean. The woman who guided us through Auschwitz I and Auschwitz-Birkenau was very knowledgeable and provided a lot of background information. She answered all our questions patiently and sensitively. All in all, a very moving and important experience!

Outstanding service and guide. Our guide was very good in explaining what (unfortunately) happened in these two places.

Good tour, very important in order to understand our human history and the terrors humanity is capable of.

The punctuality of the organization and the professionalism of the guide.

The guide I had at Auschwitz

Friendly, professional guides. Everything is clear from the start. I recommend

Excellent. Unparalleled experience.

Except for the fact that we had booked the tour leaving at 10 a.m. and the time was changed to 5:40 a.m.😓in the end it turned out better than expected because we finished by lunch and had half a day left.The tour is nice with the guide but a bit quick.Margherita was wonderful, very thorough and kind, she gave us useful advice about staying in Krakow as well.

We were a small group of French people, with an exceptional guide by the name of Anita. The tour was, however, quite demanding.

Visiting Auschwitz-Birkenau is a deeply moving and sobering experience. It’s not a “beautiful” place in the conventional sense—nor should it be. It is a place that confronts us with the darkest chapters of human history, and reminds us of the unimaginable suffering endured by millions. Our tour was exceptionally well guided by Magdalena m. Her knowledge, sensitivity, and respectful tone were outstanding throughout the visit. She managed to convey historical facts with clarity while also capturing the emotional weight and human stories behind them. Magdalena struck the perfect balance between education and empathy—never overstepping the line into dramatization, but also never letting the gravity of the place fade. This is not a tour you “enjoy” in the traditional sense. It is a tour you carry with you. Thanks to Magdalena, we left not only informed, but emotionally connected to what we had witnessed. Her guidance made all the difference.

I loved that we were picked up and dropped off at our hotel- the drive was nice and the van was comfy- it was an enjoyable moving experience- our tour guide was very good and he shared a lot of information- glad we booked it

The only downside was that the explanations were a little too quick, and we had the feeling that our visit had been a little rushed, which was a pity... However, we have no regrets about having taken this tour, a place to visit at least once in your life to remember the atrocities that took place there!

The arrangements they made because our visit had to be postponed to the next day due to the "march of the living" that took place on April 24. Special thanks to our guide, Miss Susan, excellent character, very good disposition, attentive and very clear in her indications.

Very informative tour, the whole experience was brilliant. Hotel pick up and drop off, key information sent through the day before the tour. Very friendly driver, highly recommend!

Excellent organization down to the last detail, very nice driver. At Auschwitz audio-guided tour, then shuttle transfer to Birkenau. All very touching--recommended

Everything! The tour guide was amazing she shown and told us so so much! Such a sad heart breaking experience but such an eye opener

Every perdon should visit Auschwitz at least once in their lives. This was my 4th. While you could never say it was enjoyable, it is an amazing experience. I thought mybprevious experiences were better, I felt my latest trip was very stream lined. Previous visits were more rugged and got a better experience of the camps. Having said that, I understand why it has changed, because of the large numbers of visitors. But I still preferred my previous visits. I would still recommend that people visit these 2 camps.

The organization was very good. The German-speaking guide was really great. What wasn't good at all was the lunch package that we booked afterwards!!!

Punctuality of information and service, preparation and storytelling skills of the guide. Bus transfer made in total safety.

It was insightful. No problem with bus or driver. Surely the guide speaks better english, than if speak Polish, except she kept confusing me every time she said pre-ZONErs. I couldn't figure out who this group of people were until I was farther away and barely heard her. Much to my surprise, she was actually saying PRIZoners.

A superb excursion, a very nice driver, a top guide, and a great group of French people. If you want to visit Auschwitz Birkenau, I highly recommend taking the tour here. We would have liked even more time on site. Thanks for everything, the price is very reasonable for what's on offer.

The bus driver was extremely friendly, helpful and funny. The bus arrived at the pick-up point on time and was clean. The woman who guided us through Auschwitz I and Auschwitz-Birkenau was very knowledgeable and provided a lot of background information. She answered all our questions patiently and sensitively. All in all, a very moving and important experience!

Outstanding service and guide. Our guide was very good in explaining what (unfortunately) happened in these two places.

The punctuality of the organization and the professionalism of the guide.

The guide I had at Auschwitz

Excellent. Unparalleled experience.

Punctual pick up and tour times. Informative guide. A little rushed would have liked more time to absorb the moment.

Timely and organized service. The guide was very knowledgeable and inspiring in the visit.

The information provided, the transfer to the site,

Very well organized! Quick answers to questions. Very great tour!

Our time was changed from 9 to 05:30. We waited a very long time for someone to pick us up, the person didn't know who he was picking up but only what time so we had to take a chance and jump in. He did not get hold of anyone who had a list of names and neither did we. It felt frivolous. As two young girls, it was also a bit uncomfortable to jump into a van without knowing if it was the right one but a man just telling us to jump in. The experience itself, beyond the transportation, was good and gripping. It went quite fast so you had to have quick steps.

I felt "hearded" throughout the tour. There was zero time to reflect on what happened here. I left having learned nothing new. I had imagined I would be emotionally touched by my visit, but everything was done in such a rush I really felt nothing. There was nothing wrong with my guide it was just clear that she had a schedule and was determined to keep to it. I am unlikely to ever return to Poland and visiting Auschwitz was the main reason for this visit. I feel a little robbed that the constant rush left me with nothing to take away from the experience. Additionally I would have liked an opportunity to visit the synagogue and museum but we were back on the bus in less than one hour. There was no opportunity to read the guide boards and if you are among the slower walkers on the group (I have a minor disability) and by the time I arrived at the guides tutorial she had already finished her speech. I would recommend going as an independent traveler rather than on a tour at least then you have time to reflect.

The guide was kind to us, full of energy and very considerate, giving us several clear instructions before leaving us with the guides or on our own. Right from the start, we were given stickers to stick on our clothes to help us find our way around. The guides at Auschwitz-Birkenau and Wieliczka were friendly, experienced and answered all our questions.

The best part was the guided tour in Wieliczka, the guide was really good and spoke English well. Also our driver for the day, Michal, was very nice and helpful the whole day.

Despite a last-minute schedule change (departure delayed by 1 hour and morning and afternoon tours reversed), organization was excellent and the day ran smoothly. Communication via a Whatsapp loop and the timing of breaks (important in an 11-hour day!) contributed to this. We had ordered lunch boxes the day before, which were delivered to us as we boarded the coach in the morning. The coach was also very clean and comfortable. Our guide literally lived his comments and explanations, which made the visits very moving in these places with a heavy past. Frankly, we recommend it. Bravo

The organization was good despite the change of pick-up times at the meeting point! Daniel made a great effort to keep us together 😊

I really enjoyed the excursion, they were punctual and gave advance notice of the change of schedule, via WhatsApp and email. We were able to visit two places on the same day, which was fantastic! Things to improve: we couldn't understand the guide very well, his English wasn't clear. There was no time for lunch, we had 10-minute breaks which we had to manage: between going to the toilet and/or having a snack. On the way back they dropped us off at the agreed place, but suggested several times that we could get off at a previous stop and walk back, it was raining, so we chose not to accept the suggestion. Overall, we were happy with our choice, there were no major problems, only aspects to improve. The tour was great.

The visit of such an important historical place is worth it and the salt mine is spectacular and I recommend it 100%. The departure at 5:20am with no option to have breakfast on the way was a bad experience. The entrance to Auswitchz was very messy with only two people at the entrance. They should improve for the amount of visitors.

Extremely punctual and organized it was an incredible experience

Well organized trip from start to finish. Good guiding.

Great guide and simple ticket process

I would avoid head out if possible! We got a confirmation email that stated that the departure window was 7:30-10 am and that the exact pick-up time would be confirmed a day before. A day before we got a message that the pick-up time would be 5:30!!! Somewhere in the site it stated that the pick-up times may vary and the support team, which took a month to answer my message (!!), thought that this was enough to inform the customer. The new departure time was two hours before the departure window stated in the email and I think that I’m not the only one who thinks this was too early. It was also too late to change plans for us, just a day before! I don't understand why in this case the departure window was gone in the beginning if it's completely disregarded. Second problem was that even with this outrageously early departure time there was still a lot of queuing and the schedule was tight due to that. We didn’t have time for bathroom or food after Auschwitz and were told that there would be a longer break after Birkenau. The longer break for walking to the bus, getting a snack and toilets was 15 minutes, which was not enough and me and my friend had a terrible headache for the rest of the day and couldn’t do anything else in the evening after the trip. Thirdly, we were told that the trip would be 10,5-11 hours and even with such an early start to a day, the whole trip took 12 hours. There was also something positive: the guide in the concentration camps was great and it was really humbling to get to visit the camps.

The company canceled my tour, disrupting my travel itinerary. Furthermore, I still haven't received my money back, increasing my costs even further.

Our tour was cancelled two hours before the start.

Auschwitz-Birkenau opportunity not to be missed. Well prepared guide and very informative. Provided transport from hotel excellent. Salt Mines interesting but at times a bit lengthy. Exit a bit confusing. Provided transport to hotel excellent.

Renata was our fantastic chaffeur to and from Krakow and made every effort to get is there safely and on time. Entrance lines were seemless. One recommendation is that the driver for the Salt Mine excursion (different to Renata), collects people from the actual exit of the Salt Mine and folks are not expected to find the parking lot (which is very confusing). Otherwise an awesome day spent, thank you!

The person who accompanied us in the van was very kind.

Guides in both locations were excellent, especially the last ar Auschwitz-Birkenau, who got the tone just right

Very good welcome. The driver was punctual at the meeting point. He waited for us during the visits and drove us to the second site. Return on time. Top service. Would recommend.

It struck me , very touching

Excellent organization and ability to solve the needs of the day very quickly. The tour to Aushwitz-Birkenau was emotionally impactful and reflective-everyone at least once in their life should have this experience

We had a great driver, very nice and informative. All in all a great and perfectly organized tour

The guide's performance was excellent, but my only regret was that the tour was so quick, we had to make room for another group arriving quickly, and we didn't have time to linger and read the panels and absorb the nobility of the events through the realistic reconstructions.

Trip worked like Charme, good contact, friendly driver. Pickup and Drop off at my hotel worked perfectly. Bus was a little crowded, everything Else perfect

Organization of the day, including transportation moving discovery of the deportation sites It's a pity that the guide spoke so quickly in English with Polish pronunciation, which made it difficult to understand. Fortunately, we were very familiar with the history of the Holocaust in Auschwitz and Birkenau.

Loved the guide Michael. He was so generous with his time and particularly sensitive to the issues of Auschwitz-Birkenhau and all the evil that happened at this awful time in history. Thank you! He was great! 🙏